Resetting Your Microphone Settings
If you're having issues using your microphone with Matthew AI, there are some steps you can take to try and reset your settings.
Here's how to reset microphone permissions for web browsers on iOS and Android:
iOS Reset Steps
Chrome on iOS:
1. Open iPhone Settings
2. Scroll down and tap Chrome
3. Under "Allow Chrome to Access," toggle Microphone to enable it
4. Restart Chrome and revisit the website
Safari on iOS:
1. Open iPhone Settings
2. Scroll down and tap Safari
3. Under "Settings for Websites" tap Microphone
4. Set permission to "Ask"
5. Restart Safari and revisit the website
Android Reset Steps
Chrome on Android:
1. Open Chrome
2. Tap the three dots menu in top-right corner
3. Go to Settings > Site Settings > Microphone
4. Find the website you want to modify
5. Tap to change permission to "Allow"
6. Refresh the webpage
Alternative Android Method:
1. Tap the lock icon next to website URL
2. Tap Site Settings
3. Find Microphone permissions
4. Change setting to Allow
Additional Android Tips:
- Check your Android system settings to ensure Chrome has microphone permissions at the OS level
- Some newer Android versions automatically revoke permissions for unused apps
- If issues persist, try clearing browser cache and data
After resetting permissions, you'll need to grant access again when prompted by Matthew AI the next time you refresh the browser window.